A glitch that caused overcharges on Sun Peaks residents’ phone bills is now fixed, a Rogers spokesperson told SPIN Newsmagazine. “We fixed the issue on Dec. 24,” said Sara Holland, Rogers’ western region communications manager. “We had a technical glitch with our billing system isolated to calls to and from one specific cell tower that … [Read more...]
Rogers to reimburse overcharges on phone bills
January 4, 2010 By 3 Comments
If you’re a Rogers wireless customer and are seeing bills that are higher than usual, you might be one of several Sun Peaks and area residents potentially affected by a technical glitch in the company’s billing system. SPIN was informed that several local residents were being overcharged on their cellphone bills. Calls that should appear as … [Read more...]
